About SENABICONNECT

SENABICONNECT is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.

We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility. Our services and solutions include, but are not limited to:

Complex customer management,

Direct sales and marketing,

Training development and delivery,

Recruiting, staffing, and workforce management,

Loan processing,

Benefits and claims administration,

Vendor management,

Payroll administration, and

ECommerce.

Company Leadership

Highly experienced and innovative individuals make up our SENABICONNECT
leadership team.

Mission, Vision & Values

Increase your revenue,

Lower your costs,

Delight your customers, and

Strengthen your brand

The SENABICONNECT Difference

Human Capital
Proven methodology and tools to select, attract, qualify, hire, train, develop, manage, and reward your employees.

Enabling Technology
Centralized, secure, managed voice and data network solutions maximize your customers’ experience, and provide analytical data.

Global Service Delivery
We help you capitalize on the cultural, language, skills, and cost benefits that are available in today’s borderless business landscape.

Global Operations

SENABICONNECT serves approximately half a billion customer interactions in over 17 countries and in more than 12 languages every year.

Why work with Senabiconnect?

We are Deeply Committed
Your Mission Is Our Mission

Long term Partnerships
Our drive to help clients accomplish more has made us one of the world's most enduring Outsourcing leaders. SenabiConnect strongly believes that the best business process outsourcing experiences occur when firms truly act as partners in mutually owning the customer experience. SenabiConnect engages every opportunity from this perspective. By defining our client's needs, delivering an extremely competitive and flexible proposal, assisting our clients in developing a quality "scorecard", presenting our results in a quarterly business review, and working harder for our clients everyday, SenabiConnect earns the respect of our clients and truly becomes a long-term partner for all your call center requirements.

• World's Most Complex Jobs
  No job is too large for us, or too complex. We are one of the few ITES services providers in the world with the skill to handle intricate technical refinements, one day, and the commitment to help you efficiently deliver a massive transformation project, the next.
• Local Expertise, Global Reach
  We are a global organization. Maintaining a robust presence UK, USA & INDIA, which helps us get to know your enterprise, wherever you operate. Our culturally savvy professionals speak English, Spanish & French languages and operate out globally. But more important than those, is our ability to deliver services globally - from virtually anywhere in the world to virtually anywhere via our channel partners that empower your organization with flexibility and value.
• We Go That Extra Mile to Make IT Work for Our Clients
• Lasting Customer Delight

We are Consistently Inventive
We Harness New Ideas

• Innovation You Can Use
  We've had a hand in countless industry firsts, and our solutions consistently incorporate cutting-edge ideas and powerful new techniques. To extend that tradition of innovation, our Leading Edge Forum brings together a global network of thought leaders, SenabiConnect experts and alliance partners to help you take advantage of the very latest business and trends.
• Addressing Your Key Challenges
  Our culture of innovation powers every advanced capability we deliver - in systems design and integration, information technology and business process outsourcing, applications software development, Web and application hosting, mission support and management consulting. And there are many more: The solutions we design are as varied as the challenges our clients seek to address. The Best Total Solution
• Regardless of the specific service offering, we continually take steps to tailor every element of our solutions - to meet the unique requirements of the organizations we serve. Throughout, maximizing your return on investment remains a central focus. And that means using sophisticated tools to validate a sound business case, expertly managing change to minimize disruption and risk and providing mechanisms to bring you continuous improvement and ongoing value creation. Clients turn to us, not only for trim expenses, but to boost productivity and improve business processes. So give us the opportunity to share our experience, knowledge and quality with you. See difference in action, we can make!

Determined to Deliver
Promises Kept

The Best From Every Industry
We partner with successful organizations across industries. Our experience across industries enables us to harness the best ideas, practices and solutions for the benefit of our clients.

• Highest Quality
  Our unmatched commitment to quality management brings you efficiency improvements, productivity gains and lower total cost of ownership.

• "What's most important to you?"
  It's a question we never stop asking. The answer might be: trim expenses, boost quality productivity and improve business processes. It might be something as critical as making the war fighter safer, or as strategic as building customer loyalty. While some organizations need to be more agile to capitalize on new markets, others seek a sharper focus on the core mission. Whatever the vision of progress, if your organization can imagine it, the people of SenabiConnect stand ready to help you make it happen.